![]() ![]() ![]() Note: After you are enrolled in Duo MFA or Microsoft Entra MFA, you must use the "uofm-vpn" connection in the Ivanti Secure Access Client to sign in to the VPN. When signing in to the virtual private network (VPN).The first time logging in after changing your UMNetID password.The first time you open a Microsoft 365 application, UM Intranet or UM Zoom.Duo or Microsoft Entra will prompt you when logging in to a protected service both on and off campus. You will be prompted for a second factor to log in to the university's MFA-protected services on every device at least once. Please note: The Phone SMS and Phone call sign in methods are only available if you have previously setup these methods of authentication. Answer and then press the # key to log in.Receive a passcode via text message (SMS) to authenticate.Enter the code from your app to verify your identity.You will see a six-digit, One-Time password code. Open your Authenticator App and select your UM account.On the Verify your identity screen, choose Use a verification code.If prompted to authenticate, select I can’t use my Microsoft Authenticator app right now.Log in with your UM email address and password. ![]() Accessing the one-time passcode does not require your phone to be connected to a network. If you are unable to connect to a mobile network on your phone, you can use a one-time passcode in the Microsoft Authenticator app to authenticate. Open the authenticator app, enter the number on your computer screen and select Yes.Īuthenticator app with a one-time passcode.Your computer shows a two-digit number, and a notification is sent to your phone.Log in with your username and password.Please contact the IST Service Desk for an alternative solution.Īuthenticator app with number matching - Recommended If you cannot use Duo Push, a one-time passcode from your Duo Mobile app is the second best option. Log in using a passcode, either generated with the Duo Mobile app or sent via SMS text message. Visit Using Duo With Any Cell Phone or Landline for detailed instructions. Using your work phone requires either being on campus, call forwarding or a soft phone setup like Jabber. Keep in mind that you would have to change your authentication number if you are away from your landline. A list of numbers Duo uses for phone call verification is available on their website. You will receive a phone call from the closest data centre to you. The Duo Push screen displays detailed information about the application and source device that initiated the authentication request.Īnswer a call to the number listed in your account.Duo Push uses cutting-edge end-to-end encryption that SMS and phone calls can’t.A push notification to the Duo Mobile app is the most secure authentication method: Approve a notification pushed to your mobile device. ![]()
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